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March 25th 2014

24 Mar 2014 Written by 

 

Rave reviews
buddy-teamAnyone planning a holiday has it relatively easy compared with the olden days. Before the 90s it was a case of going to a travel agent to book your holiday and then hoping for the best when you arrived at your destination. There were plenty of TV travel shows that highlighted the plight of many a holiday maker, who was enticed into booking a holiday to Mallorca by the glossy brochure, only to discover a building site next to their "sea-view villa" when they arrived. Nowadays, it's a little different. The internet has made planning a holiday much easier, and people can be way more picky and thorough than ever before. 
Trip advisor has, and continues to be by far the most popular planning tool used by travellers to decide where to go and what to do on their travels. It has also benefited resorts that strive to provide a great experience for their guests, and also highlights and shames the ones that are obviously and consistently lacking. Big Blue has benefited no end from trip advisor. We have over 1,100 reviews to date, and the vast vast majority are excellent. Now, we are not perfect and don't always get it right, but we do listen to valid criticism and strive to give our customers the best experience possible. However, it's also fairly evident when reading negative reviews that some people are never happy unless they are moaning. We've actually had people come to Big Blue because they said they read the small number of negative reviews, and couldn't believe how ridiculous they were! Thank heavens for intelligent people. 
Most of the people that come to dive with us say that they did so because of our trip advisor reviews, and we continue to get excellent reviews from people who either learned to dive with us, or came to fun dive.
But as with any business, trip advisor has competition. There are other ways to scope out a dive resort, or give your thoughts on your experience of having dived with them. You will get more information from many of them than with trip advisor, especially if you are already a qualified diver. If you're an experienced diver you can also gain an understanding of the diving conditions in Koh Tao and read about the type of marine life you might see at the dive sites. The most popular review sites are world diving review, tangareef, scubadviser, and divezone. You can obviously also leave a review on our facebook and G pages.
If you're thinking of coming to Big Blue, have a look at them. If you've already been to Big Blue, we would be really grateful if you could spend the time to write a review of your experience with us on one of those sites (or just copy your review to all of them!). If you had a great time, brilliant! Thanks for telling the world. If there was something that we didn't quite get, your feedback is important, we will listen, and we will work to improve.

Whaleshark drawing
whaleshark-drawingNo story this time, no factoids about Thailand, Koh Tao, Koh Samui or anywhere else in the Gulf of Thailand. I just saw a photo that I thought was utterly amazing, and I'd love to see this type of art permanently drawn onto pavements all over the world. If you know who it was that did this, please let us know. He's amazing and he needs to be told! Pretty accurate in dimensions of the whalesharks we get here, but our boats are a little bit bigger!

 

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Read 903 times Last modified on Tuesday, 24 October 2017 08:24

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